Park Rules

CODE OF CONDUCT

All Guests must pay price of admission or have current season pass. We are a participatory park. All guests entering the park must have a ticket or season pass including spectators.

Children under the age of 12 must be accompanied and supervised by a person age 16 or older.

Admission to the facility may be denied for any of the following reasons:

  • Suspicion that the guest is under the influence of alcohol or drugs.
  • Evidence of open wounds.
  • Guest not wearing proper swim attire.

Conservative swimwear only in waterpark. No thongs, speedos or transparent clothing please. Only swimwear without metal rivets, buttons, buckles or sharp objects will be permitted on body slides. Shoes, socks and footwear are not permitted on water slides.

We highly encourage the use of sunscreen and shoes when traveling around the park to avoid burns.

Abusive or profane language to guests or Hawaiian Waters The Colony staff will not be tolerated. You will be asked to leave WITHOUT A REFUND if you use abusive or profane language.

Loitering is not permitted in or around Hawaiian Waters The Colony, including the parking lot.

To maintain our family-friendly environment, the use of cigarettes, chewing tobacco, electronic cigarettes (e-cigs), outside alcoholic beverages, lighters and illegal substances are prohibited inside Hawaiian Waters The Colony.

Glass items and sharp objects are not permitted inside Hawaiian Waters The Colony for your safety.

Firearms are not permitted inside Hawaiian Waters The Colony. Specifically, concealed and open carry firearms are not allowed per the Texas Penal Code 30.06 & 30.07.

Prosthetics are allowed on attractions but must be wrapped in protective material for safety reasons.

Breastfeeding is allowed at all parks.

No running, diving, or excessive horseplay is allowed inside Hawaiian Waters The Colony.

Please respect our effort to keep Hawaiian Waters The Colony a clean and aesthetically pleasing facility by throwing away your trash.

The only animals allowed inside the park are trained Service Animals. Emotional Support animals are not classified as Service Animals. Service Animals are the responsibility of the owner and must remain on a leash, or in a harness, at all times and may not be left unattended. Service Animals can not be accommodated on any ride or attraction and are not permitted in any attractions or pools. Guests are responsible for cleaning up Service Animal waste and controlling the service Animal’s behavior. Team members are not permitted to care for Service Animals.

All guests must follow the rules and regulations listed above and follow the instructions of the Hawaiian Waters The Colony employees.

Hawaiian Waters The Colony reserves the right to eject and suspend WITHOUT A REFUND any persons from Hawaiian Waters The Colony property for violation of facility rules or for any other action detrimental to the safe and orderly operation of the facility. Serious violations or trespassing may result in arrest.

For your safety, shoes, hats and sunglasses are not permitted on certain attractions per the manufacturer’s guidelines. Please read the rule signs at each attraction for specific guidelines.

 

Notice to Parents & Guardians

Hawaiian Waters The Colony strongly recommends but does not require that Youth ages 17 and under be chaperoned by an adult 21 years or older. We reserve the right to modify our Youth Chaperone Policy at any time without notice.

Hawaiian Waters The Colony does not assume any responsibility or liability for unattended minors; children and the behavior of all minors are the sole responsibility of their parent(s) or guardian(s), and parents/guardians may be held legally liable for all acts of the children under their care.

Minors in violation of the Hawaiian Waters The Colony rules may be ejected (without refund) or detained, in Hawaiian Waters The Colony discretion, as evaluated on a case-by-case basis.  While Hawaiian Waters The Colony may attempt to contact a minor’s parent/guardian to have them picked up, this is done out of concern and courtesy, but is not bound to a duty or be held responsible or liable if a minor leaves the park, or for anything occurring after a minor has left park grounds.

We expect all guests to behave in a family-friendly manner. Any line jumping, profanity and unruly behavior are considered offensive to other park guests and could result in ejection from the park without a refund.

Guests should not use profanity or abusive language, symbols or gestures towards other guests and our team members. Guests who do so may be ejected from the park without a refund.

Unruly or disruptive behavior that interferes with a guests’ enjoyment of the park including running, the incitement of running, and blocking midways and exits will not be excepted. Guests that exhibit this behavior may be ejected from the park without a refund.

Thank you for your help in responsibly supervising, monitoring and controlling minors in your care.

If while at the park you cannot locate your child, Hawaiian Waters The Colony’s staff is here to assist you; however, we do not page guests.  We suggest that as you enter the park you decide on a centralized meeting place should you be separated from any minors under your care.

 

FIVE SUMMERTIME TIPS FOR A FAMILY FUN VISIT

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Wear Conservative Swimwear

Hawaiian Waters The Colony is a family friendly park. Conservative swimwear is appreciated: no thongs, speedos or transparent clothing please. Only regular swim attire is allowed on waterpark slide attractions: no jean shorts, sweatpants or clothing with brads, buttons or buckles. Guests with inappropriate swimwear or tattoos may be asked to cover up or leave the park as necessary.

 

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Protect your feet from hot sidewalks with water shoes or sandals

When traveling around the park, we highly recommend that our guests wear water shoes or sandals with rubber soles to protect your feet on hot and/or slippery sidewalks and bridges.

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Protect yourself from the sun

Sunscreen is a must for everyone! Bring plenty so you can re-apply it several times throughout the day to avoid a painful sunburn. Sunglasses and hats also come in handy when you are lounging by the wave pool or floating in the lazy river. 

 

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Protect your personal items

Keep your personal items like cell phones, car keys and money in a waterproof, plastic bag. This will help keep them from getting wet. Lockers are also available for a nominal fee. Hawaiian Waters The Colony is not responsible for lost or stolen items.

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Bring family and friends

“Bringing families closer together” is what we do at Hawaiian Waters The Colony! Be sure to bring your whole family and invite friends to enjoy a safe, clean, fun day!